For someone who sells computer equipment to not know how to properly use one is fucking ridiculous.
If you come up to me and say: "I need Office 2007. By the way, for the last 6 months a strange program called Bo Peep keeps opening and closing the anti virus but I didn't think it was important. Is it?" Then I should be allowed to punch your dick up into your stomach and piss over your eyeballs.
Do you want to bring the whole fucking network down with your endless stupidity? If something seems wrong then fucking tell me before half a fucking year has passed.